Frequently Asked Questions

What should I prepare for the first pick-up?

All you need to do is pack your laundry and keep it ready for us to pick up. Also let us know if you have any special instructions!

How long does cleaning take?

We aim to pick up your clothes, clean them, and deliver them to you within 48 hours. If you want it even faster, no problem! Get your clothes back within 24 hours.

Which items should be dry cleaned and which should be laundered?

Delicate items like saree, fancy suits, lehngas, and premium quality fabrics should be dry-cleaned. Other types of casual wear can be laundered. If you aren’t sure of the best approach, refer to the instructions printed on the label or just give us a call and our executive will help you right away.

Can I order by phone or on your website?

You can schedule a pick-up either over WhatsApp, on our website, or by giving a call to our helpline.

Where are my clothes cleaned?

We have our own processing centers equipped with the latest technology and equipment. You can also watch the processing video on our website, which will give you an idea of the entire process.

Are there any fabrics you don’t clean?

Since we are equipped with different types of machines for various fabric, we can clean all types of fabrics except suede leather.

How do you accept payment?

We accept payment through cash or UPI at the time of delivery. We also accept online payments, for which we send you a link to pay using a credit card, debit card or through netbanking.

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